Stanford Seminar - Designing Equitable Online Experiences

This talk was given by Sarita Schoenebeck of University of Michigan on September 30, 2022. Technology reflects, and often exacerbates, structural inequities in society. Combatting these inequities requires understanding not only how a person interacts with an interface, but how that interaction fits into a broader ecosystem. This talk will describe two areas my group is working in. The first examines dark patterns and profiling via empirical studies in three domains: consumer behavior in online purchasing, algorithmic affinity profiling in targeted advertising, and AI -powered tools for accessibility. I will reflect on who might be harmed by misleading or deceptive design and who should be responsible for addressing it. The second focuses on online harassment and social media governance. I will present results from multiple user studies of perceptions of harm associated with online harassment, especially from groups who are typically overlooked in governance decisions. More about the speaker: Sarita Schoenebeck is an Associate Professor in the School of Information at the University of Michigan. In Fall 2022 she is also an Adjunct at the UM Law School. Her research examines social and technical approaches to creating more safe and equitable experiences online. She is the recipient of the NSF CAREER award, Best Paper and Honorable Mention awards at CHI and CSCW, and ACM CSCW and UMSI Service awards. Her research has been covered in The New York Times, The Washington Post, NPR, and elsewhere. She is a Fellow at the Center for Democracy and Technology, the Yale Information Society Project, and the Yale Justice Collaboratory. Sarita received her PhD in Human-Centered Computing from Georgia Tech #equitable #onlineexperience