Dreamforce 2025: Major Learnings

Key Takeaways

The first thing you have to know about Dreamforce is Dreamforce is absolutely massive. It's like 45,000 people downtown Muscone Center talking about Enterprise software and the this year's main question. This year's main theme is agents, agents, agentic AI and are people actually using it. There's also just so much atmosphere and justosition at this thing. There's a little bit of awkwardness with Merrick Ben off last week gave a new interview to the New York Time in which he called for sending in the National Guard, but at the same time he's starting this conference with a Hawaiian song. He's talking about setting aside your divisions and coming together as one. So there's a lot going on at Dream Force this year. >> Salesforce initially partnered with OpenAI in March of 2023. And it was a big deal because that was the first time that Salesforce was talking about integrating its products with the hottest large language model out there. Uh and then of course Salesforce has subsequently partnered with Enthropic as well. So um it has these relationships with cutting edge technology that uh it can incorporate into its main AI product Asian Force. Uh I think the the relaunched or the expanded partnerships that they announced uh yesterday um there's some new stuff in there. For example, uh OpenAI u you'll be able to access Salesforce CRM records from within chat GPT uh and other Salesforce products as well. Um that's interesting. Um but I think on a on a higher level it feels like Salesforce is basically telling customers we are still relevant in terms of being having relationships with these the the top AI labs and as a result of that customers are going to benefit as each new uh advancement comes out. Um, Salesforce customers are going to get those benefits.