Israel's Family Court: Creating more compelling experiences for its citizens

Google Cloud · Intermediate ·🛠️ AI Tools & Apps ·3y ago

Key Takeaways

Israel's Family Court leverages Google Cloud and Workspot to create more compelling experiences for its citizens, reducing customer service tickets and enabling remote work for its workforce. The court utilizes Google Cloud's solutions to improve services, including online form filling and payment options, as part of the Israeli government's Olympus project to migrate all government offices to the cloud.

Full Transcript

the rabbinical quotes is a unique office in the Israeli government this is the only office of government at the option to divorce between husband and wife by the Jewish law we have 450 people working in the urbanika courts 110 of them are the judges before the pandemic we were around 80 000 cases in one year last year 100 000 cases were opened in the operating across in Israel our main goal was to get better solution for all the organizations in the past we were having a lot of Travelers a lot of missiles a lot of issues at the rabbinical course make a decision to go with the gcp solution Cloud the romanica calls are using Google cloud from 2021 and also the workspace solution before migrating to Google cloud and working with workspot we had 150 tickets opened in the 80 environment while now it's down for 100 tickets before that the European courts had the option to walk on them from the office by getting the gcp Cloud solution we got opportunities and the option to the all the entire organization to work Anytime Anyplace from anywhere for the citizens it make easier option to fill the forms that they need before they opening a ticket in their medical costs they have the options to see their status online they have the option to pay online the Olympus project is the Israeli government decisions that makes all the Israeli government offices moving or migrating their environment to their Cloud the Israeli region opened it gets more opportunities for us more technology our next step is moving the databases and the information to the gcp in the Israeli region I think gcp got more opportunities and better solution for us [Music]

Original Description

By leveraging Google Cloud and its partner Workspot, Israel's Family Court has been able to make more and better services available to users, reduce the number of customer service tickets, and allow its workforce to work from anywhere. Find out more about our Public Sector solutions → https://goo.gle/3Smq201
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Israel's Family Court uses Google Cloud and Workspot to create a more efficient and citizen-friendly experience, reducing customer service tickets and enabling remote work. This is part of the Israeli government's Olympus project to migrate all government offices to the cloud. By leveraging cloud solutions, the court improves services, including online form filling and payment options.

Key Takeaways
  1. Assess current government services and identify areas for improvement
  2. Evaluate cloud solutions and partners, such as Google Cloud and Workspot
  3. Develop a migration plan to move government offices to the cloud
  4. Implement online form filling and payment options
  5. Enable remote work capabilities for workforce
  6. Monitor and evaluate the effectiveness of cloud-based solutions
💡 Leveraging cloud solutions can help government offices improve citizen experiences, reduce customer service tickets, and enable remote work capabilities.

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