Scott Galloway: Taylor Swift's Omnichannel Skills

Gartner for Marketing · Intermediate ·📰 AI News & Updates ·11y ago

Key Takeaways

Scott Galloway discusses Taylor Swift's success as an omnichannel retailer, selling over a million albums in a week, and the decline of cable television, while also highlighting winners and losers in the digital landscape, including Abra, Aeropostale, Domino's, and Alibaba.

Full Transcript

a big winner last week Taylor Swift whose new album accounted for one in Four album sales in the US selling over a million copies in a single week the only album released this year to hit this Milestone Taylor's also becoming an omni Channel retailer she's offering CDs at Target that have three songs not available anywhere else and is also embracing social media to retweet pictures of fans who are buying her album big loser last week cable television nearly every major entertainment outlet has suffered double digigit ratings declin so far this year despite define gravity over the last decade with increasing rates in the face of declining viewership it looks like TV may be getting its turn at the Woodshed upfront sales down 6% this year and digital advertising is looking to surpass TV advertising by 2016 it looks like digital is finally starting to penetrate the impenetrable television uh some winners and losers from our digital IQ specialty retail index Abra croman fit and aeropostal who both have hit rough times of late but are looking to digital to get them out of this mess aeropostal has partnered with YouTube phenomena Bethany Moda and abber crom's best inclass store locator will likely Drive traffic into their stores big winner Domino's who now has a larger it Department than a marketing or food research department and no argument there for anyone who actually eats this stuff you can track the progress of your pizza from oven to doorstep and they've partnered with Ford such that you can order a pizza while driving through their sync technology in 2014 Q3 sales were up 7.7% versus Pizza Hut which declined 2% it's probably not the pizza it's probably the technology and Innovative marketing last week's biggest winner alib Baba whose manufactured holiday singles Day held on 11-11 or 1111 registered $9 billion in sales in the first 24 hours to give you a sense of the scale us consumers spent $3 billion on Black Friday and Cyber Monday combined in the US we may be entering an era where the centers or the epicenter of innovation in digital move from California to China we'll see you next week [Music]

Original Description

Scott Galloway talks about Taylor Swift’s success as an omnichannel retailer. She sold over a million albums in over a week (or one in four albums sold in the US) by offering three exclusive songs in CDs sold at Target and retweeting fans who posted photos of themselves buying her CD. Big losers were major network television outlets, which suffered double-digit declines in ratings. Winners from L2’s Digital IQ Index®: Specialty Retail were Aero and Abercrombie & Fitch. Both retailers fell on hard times but are using digital to climb back up. Dominos was another winner of the week. Galloway says the pizza brand has become a tech company that delivers pizzas, spending more resources than ever on IT. The brand lets users track their pizzas from oven to doorstep. But perhaps the biggest winner was Alibaba, whose manufactured Singles’ Day holiday (11/11) brought in more than $5.8 billion in sales in 24 hours. http://www.l2inc.com/winners-losers-taylor-swift-dominos-abercrombie/2014/blog View More: http://goo.gl/IIk6LV Signup for updates: http://goo.gl/kVJTQ3 Follow us on LinkedIn: https://www.linkedin.com/company/l2-inc- Follow us on Twitter: https://twitter.com/L2_Digital Follow us on Facebook: https://www.facebook.com/l2inc Episode 3
Watch on YouTube ↗ (saves to browser)
Sign in to unlock AI tutor explanation · ⚡30

Playlist

Uploads from Gartner for Marketing · Gartner for Marketing · 53 of 60

1 L2 Digital IQ Index: Travel
L2 Digital IQ Index: Travel
Gartner for Marketing
2 L2 Prestige 100: Facebook IQ
L2 Prestige 100: Facebook IQ
Gartner for Marketing
3 Prestige 100®: China
Prestige 100®: China
Gartner for Marketing
4 Digital IQ®: Fashion
Digital IQ®: Fashion
Gartner for Marketing
5 L2 Case Study: Google+
L2 Case Study: Google+
Gartner for Marketing
6 Facebook's: People Talking About This
Facebook's: People Talking About This
Gartner for Marketing
7 The Eight Most Innovative Digital Programs in Prestige: #1 Burberry
The Eight Most Innovative Digital Programs in Prestige: #1 Burberry
Gartner for Marketing
8 The Eight Most Innovative Digital Programs in Prestige: #2 Lancome
The Eight Most Innovative Digital Programs in Prestige: #2 Lancome
Gartner for Marketing
9 The Eight Most Innovative Digital Programs in Prestige: #3 Oscar de La Renta
The Eight Most Innovative Digital Programs in Prestige: #3 Oscar de La Renta
Gartner for Marketing
10 The Eight Most Innovative Digital Programs in Prestige: #4 Estée Lauder Companies
The Eight Most Innovative Digital Programs in Prestige: #4 Estée Lauder Companies
Gartner for Marketing
11 The Eight Most Innovative Digital Programs in Prestige: #5 Dior
The Eight Most Innovative Digital Programs in Prestige: #5 Dior
Gartner for Marketing
12 The Eight Most Innovative Digital Programs in Prestige: #6 Sephora
The Eight Most Innovative Digital Programs in Prestige: #6 Sephora
Gartner for Marketing
13 The Eight Most Innovative Digital Programs in Prestige: #7 Benefit Cosmetics
The Eight Most Innovative Digital Programs in Prestige: #7 Benefit Cosmetics
Gartner for Marketing
14 The Eight Most Innovative Digital Programs in Prestige: #8 Kate Spade
The Eight Most Innovative Digital Programs in Prestige: #8 Kate Spade
Gartner for Marketing
15 L2 2011: The Year in Digital
L2 2011: The Year in Digital
Gartner for Marketing
16 European Speciality Retail
European Speciality Retail
Gartner for Marketing
17 5 Digital Predictions for 2012
5 Digital Predictions for 2012
Gartner for Marketing
18 The New Epicenter of Value
The New Epicenter of Value
Gartner for Marketing
19 Pinterest
Pinterest
Gartner for Marketing
20 Digital IQ Index: Hotels
Digital IQ Index: Hotels
Gartner for Marketing
21 L2 Predictions: Amazon
L2 Predictions: Amazon
Gartner for Marketing
22 L2 Facebook IQ Index 2012 - Ranking 100 Luxury & Prestige Brands on the Facebook Platform
L2 Facebook IQ Index 2012 - Ranking 100 Luxury & Prestige Brands on the Facebook Platform
Gartner for Marketing
23 Digital IQ: Fragrance- Benchmarking the Digital Competence of 63 Prestige Fragrance Brands
Digital IQ: Fragrance- Benchmarking the Digital Competence of 63 Prestige Fragrance Brands
Gartner for Marketing
24 Digital IQ Index®: Magazines 2012
Digital IQ Index®: Magazines 2012
Gartner for Marketing
25 Digital IQ Index®: Specialty Retail 2012
Digital IQ Index®: Specialty Retail 2012
Gartner for Marketing
26 Digital IQ Index®: Sportswear 2012
Digital IQ Index®: Sportswear 2012
Gartner for Marketing
27 Digital IQ Index®: Fashion 2012
Digital IQ Index®: Fashion 2012
Gartner for Marketing
28 2012 Digital IQ Index®: China
2012 Digital IQ Index®: China
Gartner for Marketing
29 2013 Digital IQ Index: Spirits
2013 Digital IQ Index: Spirits
Gartner for Marketing
30 2013 Digital IQ Index®: Hotels
2013 Digital IQ Index®: Hotels
Gartner for Marketing
31 2013 Intelligence Report: Mobile
2013 Intelligence Report: Mobile
Gartner for Marketing
32 2013 Digital IQ Index®: Hair Care & Color
2013 Digital IQ Index®: Hair Care & Color
Gartner for Marketing
33 2013 Digital IQ Index®: Beer
2013 Digital IQ Index®: Beer
Gartner for Marketing
34 Intelligence Report: Tablets, "The New Purchase Path: Swipe, Tap, Own"
Intelligence Report: Tablets, "The New Purchase Path: Swipe, Tap, Own"
Gartner for Marketing
35 Digital IQ Index®: Japan 2013
Digital IQ Index®: Japan 2013
Gartner for Marketing
36 Digital IQ Index®: Korea 2013
Digital IQ Index®: Korea 2013
Gartner for Marketing
37 Intelligence Report - Multichannel Retail 2013
Intelligence Report - Multichannel Retail 2013
Gartner for Marketing
38 Digital IQ Index®: Specialty Retail 2013
Digital IQ Index®: Specialty Retail 2013
Gartner for Marketing
39 Digital IQ Index®: Department Stores 2013
Digital IQ Index®: Department Stores 2013
Gartner for Marketing
40 Intelligence Report: Social Platforms 2013
Intelligence Report: Social Platforms 2013
Gartner for Marketing
41 Digital IQ Index®: Russia | Prestige 2013
Digital IQ Index®: Russia | Prestige 2013
Gartner for Marketing
42 Digital IQ Index®: Brazil | Prestige
Digital IQ Index®: Brazil | Prestige
Gartner for Marketing
43 Amazing Amazon Facts!
Amazing Amazon Facts!
Gartner for Marketing
44 Digital IQ Index®: Sportswear 2014
Digital IQ Index®: Sportswear 2014
Gartner for Marketing
45 Digital IQ Index®: Fashion 2013
Digital IQ Index®: Fashion 2013
Gartner for Marketing
46 Digital IQ Index®: Beauty 2013
Digital IQ Index®: Beauty 2013
Gartner for Marketing
47 Digital IQ Index®: Home Care 2013
Digital IQ Index®: Home Care 2013
Gartner for Marketing
48 Digital IQ Index®: Watches & Jewelry 2013
Digital IQ Index®: Watches & Jewelry 2013
Gartner for Marketing
49 Digital IQ Index®: Hotels | Economy, Midscale, Upper Midscale, Upscale
Digital IQ Index®: Hotels | Economy, Midscale, Upper Midscale, Upscale
Gartner for Marketing
50 Intelligence Report - Omnichannel Canada
Intelligence Report - Omnichannel Canada
Gartner for Marketing
51 Scott Galloway: The Ebola Effect
Scott Galloway: The Ebola Effect
Gartner for Marketing
52 Scott Galloway: Whole Foods Invests in Tech
Scott Galloway: Whole Foods Invests in Tech
Gartner for Marketing
Scott Galloway: Taylor Swift's Omnichannel Skills
Scott Galloway: Taylor Swift's Omnichannel Skills
Gartner for Marketing
54 Scott Galloway: Awkward Prom Date
Scott Galloway: Awkward Prom Date
Gartner for Marketing
55 Scott Galloway: Amazon's Achilles Heel
Scott Galloway: Amazon's Achilles Heel
Gartner for Marketing
56 Intelligence Report:  Wearables 2014
Intelligence Report: Wearables 2014
Gartner for Marketing
57 Flash of Genius   China Beauty   Pricing Disparity Across Chinas E Tailers
Flash of Genius China Beauty Pricing Disparity Across Chinas E Tailers
Gartner for Marketing
58 Flash of Genius   China Beauty   Best Mini Movie Campaigns
Flash of Genius China Beauty Best Mini Movie Campaigns
Gartner for Marketing
59 Flash of Genius   China Beauty   Tmall Best Practices
Flash of Genius China Beauty Tmall Best Practices
Gartner for Marketing
60 Intelligence Report   Social Platforms 2013
Intelligence Report Social Platforms 2013
Gartner for Marketing

Taylor Swift's success as an omnichannel retailer and the decline of cable television demonstrate the importance of adapting to digital trends. Winners like Domino's and Alibaba are leveraging technology and innovative marketing to drive sales. Losers like Abra and Aeropostale are turning to digital to recover from declines.

Key Takeaways
  1. Analyze Taylor Swift's omnichannel retail strategy
  2. Identify key factors contributing to her success
  3. Research the decline of cable television and rise of digital advertising
  4. Explore how winners like Domino's and Alibaba are leveraging technology and innovative marketing
  5. Consider how losers like Abra and Aeropostale can turn to digital to recover
💡 The center of innovation in digital is shifting from California to China, with Alibaba's Singles Day sales reaching $9 billion in 24 hours.

Related Reads

📰
EU tech chief and Tim Cook hold ‘constructive’ talks as Siri AI stays blocked in Europe
EU tech chief and Tim Cook discuss Siri AI blockade in Europe, describing talks as 'constructive'
The Next Web AI
📰
Claude Sonnet 5 Didn’t Just Get Smarter. It Changed the Economics of AI.
Learn how Claude Sonnet 5's advancements changed the economics of AI, making 'good enough AI' viable for production, and understand the implications for AI development and deployment
Medium · AI
📰
Claude Sonnet 5 Didn’t Just Get Smarter. It Changed the Economics of AI.
Claude Sonnet 5's improved AI capabilities have transformed the economics of AI, making it more viable for production
Medium · Machine Learning
📰
MGX’s $49 Billion AI Fund Signals Abu Dhabi’s Long-Term Technology Ambitions
Abu Dhabi invests $49 billion in AI fund through MGX, signaling long-term tech ambitions
Medium · AI
Up next
Man dies after horror Gold Coast house fire; high-speed Sydney motorway pursuit | 9 News Australia
9 News Australia
Watch →