New Way Now: Gordon Food Service reimagines data-driven decisions & problem-solving with Agentspace
*Featured in this video:* Matt Jansen, IT Manager of Emerging Technology at Gordon Food Service
*Executive summary:* Gordon Food Service, a major North American full-service food distributor, is embracing generative AI on its mission to turn using AI into second nature. To remove development bottlenecks and supercharge AI adoption, Gordon Food Service is implementing Agentspace, which securely connects enterprise apps to Google’s Gemini models, Google-quality multimodal search, and AI agents. Agentspace simplifies agent adoption and creation, providing pre-built expert agents for idea generation and deep research, along with a no-code designer for creating custom agents. Now, anyone — even those with limited technical expertise — can build AI agents for their specific needs, allowing Gordon Food Service to quickly scale “digital coworkers” across its operations. In addition, the ability to access and make sense of enterprise data using simple, conversational queries is transforming knowledge discovery for its employees, translating to less legwork and driving faster and more informed decision-making across the board.
*Challenge:* As part of its vision to make using AI an automatic reflex for employees, Gordon Food Service took early and decisive action to adopt AI agents. However, with data scattered across numerous disparate systems and sources, building and integrating AI agents created a bottleneck as it required extensive custom development and a dedicated team.
*Solution:* To supercharge AI adoption, Gordon Food Service is implementing Agentspace, which brings together Gemini's advanced reasoning, Google-quality search, and enterprise data, regardless of where it's hosted. Agentspace helped simplify agent adoption and creation, providing pre-built Google agents for idea generation and deep research, along with its Agent Designer — a no-code solution for creating custom agents tailored to specific workflows. In addition, Agentspace comes with connectors for
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