Google Ads Help: Unauthorized Google Ads Charges - Part 2

This video will explain some of the steps you can take if you think you've received an unauthorized charge from Google Ads. If you're not sure if you have a Google Ads account and have been charged by Google Ads, the first thing you can do is see if you can access the account. If you can't, check with colleagues, friends, and family to see if anyone created a Google Ads account for you. If you have confirmed that someone else created an account for you, you can take the account details from them and control the account. If you don't have the account information, you fill out the form in the article below, I lost my login information. If you know you don't have a Google Ads account but see charges on your bank account or credit card statement for Google Ads, first make sure the charges are actually for Google Ads. Google Ads charges look like this. Charges could also come from other Google products you're using like the Play Store. If you've confirmed that nobody you know created a Google Ads account for you and the charges are from Google Ads, please contact us immediately using the form in the article below. Be sure to include a screenshot or a scanned copy of your bank or credit card statement to help us investigate the charges. Make sure to include a date, amount, source, and destination of the payment. The file itself should be unchanged and uneditable. The file should be in JPEG, GIF, PNG, PDF, or TIFF format.