Top Harvard Professor: The Psychology Of Why People Don't Like You!

Why do your conversations keep going wrong? Harvard behavioural scientist Professor Alison Wood Brooks reveals the SECRETS to better communication, real connection, negotiation skills and difficult conversations! Professor Alison Wood Brooks is a behavioural scientist with 2 decades of experience in conversational science. She teaches a Harvard course on negotiation and communication, and is the bestselling author of ‘Talk: The Science of Conversation and the Art of Being Ourselves’. She explains: ◼️The ONE word that transforms anxiety into peak performance ◼️The TALK framework for mastering any conversation ◼️Why being "too polite" is secretly destroying your relationships ◼️Why 99% of apologies fail, and the exact formula that works ◼️The question technique that creates connection with anyone 00:00 Intro 02:20 People Need This to Communicate Well 04:24 Giving Wrong Impressions 06:09 Being a Better Speaker and Group Conversations 11:17 Experimenting With Communication Skills With My Identical Twin 12:26 The Science on How to Reframe Anxiety 18:33 If You're Nervous, You're More Likely to Make a Bad Decision 20:02 Asking for a Salary Raise 24:26 The Conversational Compass 32:31 How People Should Really Apologize and When It's Too Much 37:17 The Validation Trick in Any Dispute 41:46 Don't Do This When You Disagree 47:53 How to Be Liked 49:48 The T-A-L-K Framework 51:33 Easy Ways to Have More Casual Conversations 54:59 If You Want to Be Liked, Don't Do This 59:10 The Importance of Asking in Conversations and Dates 01:03:13 Never Do This on a Date 01:07:13 The Meeting Mistake You Shouldn't Make 01:09:14 Poor Communication Skills Might Be Holding Back Your Career 01:11:48 Ads 01:12:39 The Importance of Kindness in Any Conversation 01:17:06 When to Incorporate Levity 01:23:42 The Science Behind Introverts and Extroverts — Is It Real? 01:27:03 Your Contribution Score in a Conversation 01:41:46 Ads 01:52:43 10 Quest