How To Create A Customer Journey Map

http://uxmastery.com Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project. Illustrations by Robin Cave; music by http://podingtonbear.com -- Can’t get enough? Follow us on our other social media and forums! Community forums - https://community.uxmastery.com/ Website - https://uxmastery.com/ Twitter - https://twitter.com/uxmastery Facebook - https://www.facebook.com/uxmastery/ Instagram - https://www.instagram.com/uxmastery/ LinkedIn - https://www.linkedin.com/company/3556372/