Why Emotion Matters More Than Sound

MLOps.community · Intermediate ·📊 Data Analytics & Business Intelligence ·3mo ago
// Abstract Voice AI isn’t about words — it’s about emotion. Anoop Dawar and Ajeet Grewal explore how to build systems that don’t just speak, but feel — and why that might be the next frontier in human-computer interaction. // Bio Anoop Dawar As Chief Strategy Officer, Anoop brings extensive experience in driving strategic growth and transformation at leading technology companies. With a proven track record of success at GitLab, Meta, Aerohive (Acq: EXTR), MapR (Acq: HPE), and Cisco, Anoop specializes in scaling startups from inception to IPO and beyond. His expertise spans product management, pricing, operations, marketing, and engineering, with a focus on building solutions for enterprises and SMBs across AI, analytics, data, SaaS, security, open source, and infrastructure. Anoop's strategic vision and leadership have been instrumental in guiding companies through pivotal milestones, including IPOs and acquisitions. He holds an MBA from the Wharton School of Business, a master's in computer science from the University of Texas at Austin. Ajeet Grewal Ajeet Grewal leads engineering for Voice AI at Sierra. Previously, they co-founded and served as CEO of Receptive AI, a voice-tech startup for SMBs that was acquired by Sierra for its technology and team. Before that, they led the Search and Recommendations group at Twitter, helping drive significant user engagement and partnering with Elon Musk and the transition team to transform Twitter into X while delivering major initiatives on schedule.
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