Control Emotions in Deals

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Control Emotions in Deals

Coursera · Beginner ·🛠️ AI Tools & Apps ·1h ago
High-pressure deal conversations rarely depend on logic alone. When pricing pressure increases or stakeholders challenge the value of a solution, emotions can quickly influence how the conversation unfolds. Sales professionals who can recognize and regulate these emotions are better equipped to maintain productive discussions and protect deal value. In this intermediate-level course, you will learn practical techniques to stay composed during tense negotiations and respond intentionally rather than react impulsively. You will practice simple self-regulation strategies—such as controlled breat…
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