AI Agents Are Revolutionizing E-Commerce

//Abstract OLX has a catalog of millions of unique items across a very diverse range of categories. While existing technologies for navigating this assortment are reasonably effective, LLMs offer the potential for a much improved user experience. In this session, we will talk about how we utilized the Agentic flow to transform a customer's standard search on OLX into something highly personal, fully reflecting the customer's demands and feelings. Aside from Generative AI, we will also share how we redesigned the search pipeline to work well with agentic architecture. And lastly, we will talk about some lessons learned along the way! //Bio Nishikant Dhanuka Data Science Leader with 15 years of experience in the field of AI. Passionate about building products that are not just innovative and AI focused, but also customer-centric. Having lead and being part of various AI/engineering teams over the years in some of the best organizations; I'm a strong advocate for velocity while also following high-standard engineering best practices. Recently I've found myself completely immersed in Generative AI. With the rapid pace of development in the field, I am excited about the potential it holds. Always open to connecting with professionals who share a similar passion for AI and Data Science. Beatriz Ferreira With a robust background in product development and business strategy, my journey has led me to my current role as VP of Products at Grupo OLX, where I spearhead initiatives to enhance user growth and trust in the online marketplace. At Grupo OLX, I made significant strides in user experience, vertical specialization and contributing to a safer and more reliable customer journey. Our team's efforts in redefining digital product strategies have bolstered user confidence and streamlined operations. Striking a balance between innovation and meticulous business planning, I am committed to delivering exceptional value to both the business and its customers, all while fosteri