ITIL V4 Explanation of Service Value System & its Components

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ITIL V4 Explanation of Service Value System & its Components

Coursera · Intermediate ·🛡️ AI Safety & Ethics ·3h ago
Upon completing this course, participants will: 1) Gain a comprehensive understanding of the ITIL Service Value System (SVS) and its core components. 2) Explore advanced strategies for creating and managing value within service management practices. 3) Learn how agile and DevOps methodologies contribute to customer-centric approaches and service optimization. 4) Acquire insights into governance principles and continual improvement models essential for driving service excellence. Benefits: By completing this course, learners will be equipped with advanced knowledge and skills in IT Service M…
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