Introduction to Microsoft Teams and Team Management

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the full potential of Microsoft Teams with a comprehensive introduction to team setup, policy configuration, and collaboration best practices. By the end of this course, you’ll understand how to manage teams, optimize media performance, and align your Teams environment with organizational needs using key administrative tools. You’ll begin by exploring Microsoft Teams’ core features, deployment planning, and network readiness, including tools like Network Planner and the Skype for Business Network Assessment Tool. Next, you'll learn to configure Office 365 Groups and establish policies across O365, Windows, and Teams interfaces to ensure effective and secure team operations. The course continues with hands-on modules on creating and managing teams, overseeing settings and permissions, and applying lifecycle management practices such as archiving and restoring teams. You’ll also gain practical experience configuring memberships and dynamic access while maintaining control through access reviews and automation. Ideal for IT administrators, team leads, and digital workplace managers, this course is designed for learners with a basic understanding of Microsoft 365 services. No prior experience with Microsoft Teams administration is required, though some familiarity with PowerShell and Office 365 concepts will enhance the learning experience.