How to Communicate Effectively During a Transformation

Harvard Business Review · Intermediate ·🎯 Management & AI-Era Leadership ·1mo ago

About this lesson

At the May 20 HBR Leadership Summit, Carla Vernón, CEO of The Honest Company, sat down with HBR Editor at Large Adi Ignatius to discuss how leaders can keep investors, employees, and stakeholders aligned during periods of major change. Vernón explains why clear communication often means repeating key messages—and how tools like visual frameworks, town halls, and social media can help organizations communicate progress and keep people aligned around shared priorities.

Original Description

At the May 20 HBR Leadership Summit, Carla Vernón, CEO of The Honest Company, sat down with HBR Editor at Large Adi Ignatius to discuss how leaders can keep investors, employees, and stakeholders aligned during periods of major change. Vernón explains why clear communication often means repeating key messages—and how tools like visual frameworks, town halls, and social media can help organizations communicate progress and keep people aligned around shared priorities.
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