Getting back to startup speed took a cultural reset - and it worked!

Most companies are scrambling to figure out AI. Wistia did the hard part first — a total culture reset that made a 188-person company operate with the efficiency of a 30-person startup. Then AI poured gasoline on it. Chris Savage co-founded Wistia nearly 20 years ago, grew it to serve hundreds of thousands of businesses, and took on $17 million in debt to buy out investors and stay independent. He joins Wade Foster to unpack what it actually takes to rewire a company's operating system — and why doubling headcount didn't make them ship any faster. One mandate changed everything: ship value to customers every two weeks. Features that had been sitting on six-month roadmaps launched in two weeks. Wistia went from 12 major product updates a year to over 100 — same team size. Chris explains why the bottleneck in software is shifting to taste, how Wistia's new agentic video editor Remix is turning 45-minute sales calls into 3-minute shareable highlights, and what the "ChatGPT moment for video" means for trust in the workplace. Plus: Wade and Chris riff on Block's AI-driven layoffs. ************************ Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a C-suite leader who’s scaling AI across their organization, turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave. If you're interested in real-world applications of AI, automation strategy, or how business leaders are navigating digital transformation, this show is worth a listen. If you like hearing how companies like Zapier, Klaviyo, Newfront, Gamma, and Gainsight are using AI to solve real problems and scale smarter, you’ll find these conversations both practical and inspiring. This podcast is a great listen if you're searching for topics like AI in business, enterprise automation, how companies are using AI in