Assertiveness at Work 101: What Managers Need to Know about Assertive Behavior

Management Courses - Mike Clayton · Beginner ·🎯 Management & AI-Era Leadership ·1y ago
Skills: PM Basics70%

Key Takeaways

Assertiveness techniques for managers to improve communication and conflict resolution

Original Description

If you want to make progress, you will sometimes need to assert yourself. This is a short introduction to the key elements of assertiveness at work. Do you want a concise, yet precise, description of how to deal with common management challenges? This is one of a series of videos for you! See them all at https://t.ly/ncAX7 🏁 GET STARTED 🧰 Free CPD Tools - https://gum.co/MC-CPD 🧳 Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3) ⇨ Videos you may also like: 🎬 Assertiveness - What are Passive, Aggressive & Assertive Behavior? https://youtu.be/KmrokQdsjTA?si=Vd62vKgbiYpxouVF 🎬 Assertiveness - What to Say to be Assertive https://youtu.be/xrRVayJW-BA?si=CVxFmFoXAlFWgmU6 🎬 Assertiveness - Recognize Passive, Aggressive, & Assertive Behaviors https://youtu.be/wq16lBNx_L0?si=UEMd0PR5GIrntwDO Our Personal Impact playlist has three videos about aspects of assertiveness and many others on closely related topics: https://www.youtube.com/playlist?list=PL6vWkk9L7LeHP4d6ecPXo6SD7ADEZE-ve 🎯Watching this video is worth 3 Management Courses CPD Points. 🗃️ Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated) 🧑🏽‍💻👩🏼‍💻 Management Courses Continuing Professional Development (CPD) Points You can record your Management Courses CPD points on our free, downloadable CPD record log. 📓 Download it at: https://gum.co/MC-CPD ___ 💰Note: Links to our book recommendations are affiliated through Amazon 🔖 CHAPTER MARKERS 00:00 - The basics of assertiveness at work 00:17 - Introduction to assertiveness 00:44 - Passive, Aggressive, and Assertive Communication 02:46 - The benefits of assertiveness at work 03:25 - Key attributes of assertive communication 04:57 - Building the confidence to communicate assertively in the workplace 07:49 - Additional tips and techniques for assertiveness at work: Verbal Communication 09:08 - Additional tips and techniques for
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Chapters (8)

The basics of assertiveness at work
0:17 Introduction to assertiveness
0:44 Passive, Aggressive, and Assertive Communication
2:46 The benefits of assertiveness at work
3:25 Key attributes of assertive communication
4:57 Building the confidence to communicate assertively in the workplace
7:49 Additional tips and techniques for assertiveness at work: Verbal Communication
9:08 Additional tips and techniques for
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