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📰 Dev.to · Call Flow

2 articles · Updated every 3 hours · View all reads

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Why We Stopped "Shadowing" and Started Simulating: The Future of Agent Onboarding
Dev.to · Call Flow 🤖 AI Agents & Automation ⚡ AI Lesson 1mo ago
Why We Stopped "Shadowing" and Started Simulating: The Future of Agent Onboarding
The traditional "New Hire Onboarding" in sales and support is fundamentally broken. You know the...
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Beyond the Script: Why AI Role-Play is the Future of Agent Training
Dev.to · Call Flow 🤖 AI Agents & Automation ⚡ AI Lesson 2mo ago
Beyond the Script: Why AI Role-Play is the Future of Agent Training
The traditional "new hire" experience in sales and customer support is often a trial by fire. You...
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