Zapier's Big AI Plans for 2026 Revealed! - Leadership, Culture, Tools, Governance

The blueprint for the AI-first organization is here.Zapier's 2026 AI Transformation Strategy is a click away! ♟️ https://bit.ly/48gR8Oy Zapier’s CEO, Wade Foster, and Chief People & AI Transformation Officer, Brandon Sammut, share an exclusive walkthrough of our 2026 AI Transformation Strategy. This is the same internal roadmap our teams are using to reimagine how we build, sell, and operate next year. This session outlines the move from simple AI Adoption (raising the floor) to genuine Transformation (raising the ceiling). You will walk away with the framework, goals, and mindset to apply the same playbook to your own company: 🧑‍💻 The 4 Pillars: Learn how Leadership, Talent & Culture, Tools, and Governance come together to deliver measurable impact. 🚀 Big Bets for 2026: Get a preview of our two major swings: the Zapier Digital Twin and AI-Powered Value Engineering. 🛡️ Support Success Story: See how Lauren Franklin's support team achieved 80%+ engagement scores and higher efficiency by enabling AI Sidekicks and mandatory AI fluency. 💡 Staffing & Scorecard: Understand the Hub-and-Spoke staffing model and how we measure progress using the AI Transformation Scorecard. 🛠️ The Human Side: Hear from Zapier's first AI Automation Engineer, Emily Mabie, on why you can delegate the work, but you can't delegate the accountability.