This CFO Asked for What? How Carlos Olea Launched AI Transformation at Howard Hughes

Most companies wait for their tech team to lead AI adoption. At Howard Hughes, the push started from the CFO's office. Carlos Olea spent decades mentally cataloging process inefficiencies — as an auditor, he'd spot problems he had no authority to fix; as a finance leader, he'd hit budget or technology walls. When AI broke through both barriers, he pulled out his backlog and started building. His first project? A tool that parsed vendor bids to surface the best value — not just the cheapest price. That small win opened the door to automating lease abstraction, a notoriously manual process in real estate, with higher accuracy than humans. Carlos talks about the risks of being a "very different CFO," why imagination — not tools or budget — is now the real bottleneck, and how he assembled a tiger team that moves at startup speed inside a public company. His playbook for winning over skeptics: fix the tasks everyone hates first. - Why a CFO — not a CTO — became Howard Hughes' AI champion - The decades-long efficiency backlog that finally found its tools - How to pitch AI to your board when you don't have a tech background - Why chasing every new model is the fastest way to accomplish nothing - Building a tiger team that blends enterprise rigor with startup speed Carlos Olea — Chief Financial Officer, Howard Hughes Holdings. A CPA-turned-AI-builder who led the company's first AI investments and now runs its innovation push from the finance function. Start your AI automation journey with Zapier. 👉 https://bit.ly/4kcBRUF ************************ Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a C-suite leader who’s scaling AI across their organization, turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave. If you're interested in real-world applications of AI, automa