The Home Depot turns fragmented customer service into seamless journeys with Google Cloud

In the world of home improvement, the right advice makes all the difference. The Home Depot partnered with Google Cloud to create Magic Apron, a sophisticated digital agent that brings the iconic "Orange Apron" expertise to every customer, whether they are in the aisles or at home. Built on Gemini Enterprise, this agentic infrastructure provides the power and intelligence needed to orchestrate complex project journeys, offer deep product knowledge, and simplify wayfinding. By making the shopping experience fundamentally less painful and more inspiring, The Home Depot is seeing higher conversion rates and building the future of retail. #customerstory AI agent-ready? Find out with our expert diagnostic. Book now. https://cloud.google.com/events/next26-offer-2