Telus: AI Boost Bites: Build Your AI Research Sidekick

About this lesson

Learn how Sonia Baldassarre, AI Integration Manager at Telus Consumer Solutions, uses custom Gemini Gems to transform tens of thousands of customer comments into actionable strategic roadmaps. In this episode of AI Boost Bites, discover a step-by-step framework to build your own UXR Sidekick Gem, from defining a hyper-specific persona to extracting verbatim customer quotes. See how automating deep-dive qualitative analysis helped the Telus team save 450 hours annually and pivot from data parsing to high-level strategy. Don't just watch—practice along and boost your AI skills today! Visit goo.gle/boostbites to turn inspiration into action! What is Google Workspace → https://goo.gle/45BsE1W Set up Google Workspace → https://goo.gle/4q8r3t1 Subscribe to Google Workspace → https://goo.gle/GoogleWorkspace Try Google Workspace with Gemini → https://goo.gle/45FrVNh Follow Google Workspace on X → https://goo.gle/3YpmHS0 Follow Google Workspace on Facebook → https://goo.gle/4q8cZja Follow Google Workspace on LinkedIn → https://goo.gle/49Eqjpw Follow Google Workspace on Instagram → https://goo.gle/44Xs4eL Follow Google Workspace on TikTok → https://goo.gle/4qijGio Follow Google Workspace on Threads → https://goo.gle/4so5XYS #GoogleWorkspace #GoogleWorkspaceWithGemini

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