Prompt Engineering for All Employees

This course builds foundational AI literacy for employees and professionals who are new to AI and want to use it confidently in everyday work. You’ll start by exploring what modern AI tools can and cannot do, how they’re showing up across different business functions, and how they may impact your role. You’ll debunk common myths, learn core concepts in plain language, and develop a realistic, opportunity-focused view of AI in the workplace. From there, you’ll get hands-on with practical frameworks and patterns for using AI as a collaborator rather than a replacement. You’ll learn the Business Context Method to turn vague work requests into clear prompts, and the RACE Framework to structure instructions around role, actions, constraints, and expectations. You’ll apply reusable prompt patterns to real workplace tasks and see how AI can accelerate marketing, sales, HR, finance, operations, legal, and administrative workflows using ready-made, role-specific templates. The course then focuses on safety, quality, and long-term adoption. You’ll practice responsible AI use by deciding what to share with AI tools and what to keep private, and use a structured evaluation checklist plus a 60-second output review routine to spot hallucinations, bias, and low-quality responses. Finally, you’ll build a personalized 30-day AI adoption plan, identify your top automatable tasks, design multi-tool workflows, and learn how to communicate about AI with your team and manager, culminating in a final assessment to demonstrate your foundational AI workplace literacy.