Project Management: Interactive Problem Solving

This highly practical and interactive course takes a unique approach to developing project management skills. Created by leading project management experts Bonnie Biafore and Chris Croft, it places learners directly into realistic project scenarios and challenges them to decide what to do next. Project management rarely goes exactly to plan. The real challenge is not creating schedules or tracking tasks — it’s solving problems when people, priorities, and unexpected issues threaten to derail a project. Through a series of engaging role-play exercises, participants experience the kinds of situations project managers face every day, from managing difficult stakeholders and demanding customers to handling supplier issues, team conflicts, and competing priorities. Each scenario is designed to build practical decision-making and problem-solving skills. Learners make choices, see the consequences unfold, and explore alternative approaches in a safe learning environment. The result is a highly engaging experience that develops confidence, judgement, and the ability to respond effectively when projects encounter challenges. Ideal for project managers, team leaders, and anyone responsible for delivering projects, this course helps turn project management theory into practical action through realistic, hands-on learning.