Prevent Churn Use G2 Buyer Intent for Retention

CMO Mojo Marketing ยท Intermediate ยท๐Ÿ“„ Research Papers Explained ยท2mo ago
We started using G2 Buyer Intent for lead gen. We didnโ€™t expect it to become one of our most effective churn-reduction tools. Hereโ€™s what changed ๐Ÿ‘‡ Instead of only uploading prospect domains, we uploaded customer domains into G2 Buyer Intent Notifications. That meant: โ€ข We could see when existing customers started researching alternatives โ€ข Customer Success got early warning signals โ€ข We could step in before churn conversations ever happened In one case, this literally saved an enterprise client. A new primary contact joined one of our customers. They didnโ€™t know us. They had used competโ€ฆ
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