Operations Management in Healthcare- Streamlining Systems

In this course, you’ll explore how to improve patient outcomes and organizational efficiency by streamlining healthcare systems and processes. Led by Joy Hicks—a seasoned healthcare leader with hands-on experience from patient care tech to nurse—you’ll gain the tools, insights, and confidence to integrate healthcare systems, optimize workflows, and apply data-driven strategies in real-world settings. Over this 1-hour immersive experience, you’ll learn how to evaluate technology's role in communication, harness lean operational strategies, and align with evolving healthcare regulations and CMS …