Millions of Users and Billions of Files: Box CTO on Building AI | Agents of Scale

What happens when AI meets 10 years of enterprise data? Check it out 👉 https://bit.ly/3WsVPzp Box CTO Ben Kus joins Zapier CEO Wade Foster to dig into how enterprise AI actually works when scale, security, and governance aren’t optional. They explore what happens when agents start reasoning across real customer data—and why the hardest part isn’t the model, it’s everything around it. Ben shares how Box is teaching AI to work with human workflows, not against them, while Wade connects it to the shift he’s seeing inside automation: from “set it and forget it” to systems that think alongside you. Because in the enterprise, AI has to earn trust before it scales. Try Zapier for yourself! https://bit.ly/433LA8B ************************ Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a C-suite leader who’s scaling AI across their organization, turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave. If you're interested in real-world applications of AI, automation strategy, or how business leaders are navigating digital transformation, this show is worth a listen. If you like hearing how companies like Zapier, Klaviyo, Newfront, Gamma, and Gainsight are using AI to solve real problems and scale smarter, you’ll find these conversations both practical and inspiring. This podcast is a great listen if you're searching for topics like AI in business, enterprise automation, how companies are using AI in the real world, artificial intelligence strategy at Klaviyo or Gainsight, or what digital transformation looks like at scale. You’ll also find it helpful if you’re looking for AI case studies, automation in the workplace, or examples of C-suite leadership driving innovation with AI.