Microsoft 365 Foundations: Outlook, Teams & Viva

Build essential Microsoft 365 collaboration skills used in today’s workplace to communicate effectively, manage information, and work seamlessly with teams. In this course, you’ll learn how to manage email and contacts in Outlook Online, collaborate in Microsoft Teams, and use Viva tools to stay connected and productive. By the end, you’ll be able to work more efficiently, stay organized, and collaborate confidently across Microsoft 365 tools. Why This Course Matters Strong collaboration and communication skills are critical in modern work environments. Microsoft 365 tools like Outlook, Teams, and Viva are widely used across industries to manage communication, coordinate work, and collaborate in real time. Learning how to use these tools effectively helps you stay organized, reduce inefficiencies, and work better with others. Career Impact Microsoft 365 collaboration skills are valuable across roles in business, administration, project coordination, customer service, operations, and more. Employers look for professionals who can manage communication, collaborate in teams, and use workplace tools effectively to improve productivity and teamwork. Course Overview This beginner‑friendly course (~6 hours) is designed for learners who want practical, real‑world results fast. You’ll gain hands-on experience using Outlook Online, Microsoft Teams, and Viva tools to manage communication, organize your work, and collaborate with others, with some features dependent on your Microsoft 365 plan. By the end, you’ll be confident using Microsoft 365 to streamline daily tasks and improve team collaboration. What You’ll Learn • Create, send, and manage emails in Outlook Online • Organize your inbox using categories, folders, and filters • Manage contacts and groups for better communication • Use Microsoft Teams chats, channels, and conversations • Share files, co-edit documents, and collaborate in real time • Customize Outlook and Teams settings for productivity • Engage with coll