Mastering Team Dynamics

Managing and working with other people in professional environments involves a number of complex skills and behaviors to be successful – things like creating productive communication climates, managing inter-team conflict, negotiating power and influence techniques, making decisions, and more. This course is an introduction for how managers successfully build productive and durable dynamics for their teams to work together more smoothly and productively. Taught by an internationally recognized expert in leadership and team development, this course is helpful to anyone interested in the fundamentals of building strong teams and managing them in work and community settings. If you already consider yourself more advanced, this short course might help to remind you of basic strategies and concepts you may have gotten away from. Each short video and reading is designed to be practical, clear, and backed by the latest research in management and leadership development. This course is part of the College of ACES suite of online programs. To learn more about online programs from the College of ACES and explore ways to apply your Coursera work toward a degree program at the University of Illinois, visit: https://acesonline.illinois.edu/