IT Hardware, Networking & Troubleshooting

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IT Hardware, Networking & Troubleshooting

Coursera · Beginner ·🔐 Cybersecurity ·20h ago
Build a strong foundation in IT hardware, networking, and troubleshooting to succeed in entry-level IT support roles. Learn how systems work and how to diagnose and resolve technical issues. This course provides a structured approach to understanding computer hardware, networking fundamentals, and modern IT infrastructure. You will explore motherboard architecture, storage systems, mobile devices, and peripheral connectivity to build a solid hardware foundation. You will also learn essential networking concepts including LAN, WAN, IP addressing, communication models, and wireless technologies. The course introduces virtualization and cloud computing, helping you understand how modern IT systems are designed and deployed. A strong focus is placed on troubleshooting techniques, including POST analysis, boot diagnostics, and disk error resolution. You will develop a systematic approach to identifying and fixing common hardware and network issues. By the end of the course, you will be able to confidently analyze system components, understand network configurations, and troubleshoot real-world IT problems, preparing you for entry-level IT support and technical roles.
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