Inside Ramp, the $32B Company Where AI Agents Run Everything | Geoff Charles

Geoff is the CPO of Ramp and runs one of the most AI-native orgs I’ve seen. He showed me an amazing Claude Code PM skill that his team uses to go from idea to product and shared live demos of Ramp’s internal AI agents for customer research, data analysis, and more. Geoff also shared 5 specific tactics Ramp followed to go from barely anyone using AI to non-engineers shipping production code. Geoff and I talked about: (00:00) "If you're not using Claude Code, you're probably underperforming" (04:45) Voice of customer agent (demo): 8 days of research in 8 minutes (07:57) Analyst agent (demo): G…