How to Set Performance Objectives

ServiceSkills Customer Service Training ยท Intermediate ยท๐ŸŒ Frontend Engineering ยท4y ago

About this lesson

(๐Ÿ‘€ FREE DEMO ๐Ÿ‘€) https://www.serviceskills.com Request a complimentary demo tour of this proven communication skills eLearning platform. ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Performance objectives can be as specific, agreed upon and as time-bounded as you like, but unless they are actually achieved, theyโ€™re useless. This course provides new insights into getting team members emotionally and intellectually engaged in achieving their objectives.

Full Transcript

yeah but i mean i just really don't see what this has to do with me what do you mean i mean it's my job to keep the system secure and online and i'm doing that yes but we all need to play our part in meeting company goals can you see ways to help us become more environmentally friendly and not really already recycle the print cartridges so uh well what about uh energy saving for example uh do the computers need to be on all the time yeah i mean they do they have to be on during the day obviously then at night they're getting backups and fire scans and updates so uh well i'm just thinking i mean at night i use a standby feature on my tv isn't there something like that we can do with our computers right well computers are not televisions so we went round and round i suggested things and gary pointed out why they didn't work eventually we did come up with an objective so your objective is to reduce the amount of paper that's wasted by people printing out emails and you're going to do this by putting a footer on all of our emails asking people not to print them out unnecessarily yeah okay so how much uh how much paper do you think you can save uh honestly it's hard to say i mean it depends on how many people notice little footer at the bottom well we need some target gary i mean how else are we going to know if our objective has been achieved

Original Description

(๐Ÿ‘€ FREE DEMO ๐Ÿ‘€) https://www.serviceskills.com Request a complimentary demo tour of this proven communication skills eLearning platform. ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Performance objectives can be as specific, agreed upon and as time-bounded as you like, but unless they are actually achieved, theyโ€™re useless. This course provides new insights into getting team members emotionally and intellectually engaged in achieving their objectives.
Watch on YouTube โ†— (saves to browser)
Sign in to unlock AI tutor explanation ยท โšก30

Related Reads

Up next
How to Speed Up Your WordPress Website with WP Rocket โšกTutorial 2026
Matt Tutorials
Watch โ†’