How to Add an AI Chatbot to Shopify (2025)

Get 50% OFF Willdesk: Live Chat&AI Chatbot: https://share.channelwill.com/app/12671860532b8cfMH8 Tired of spending hours replying to the same customer service questions over and over again? In this video, I’ll show you how to fully automate your Shopify customer support using AI — so you can save time, reduce stress, and scale your store faster. You’ll learn how to use tools like Willdesk (an AI-powered support platform) to: ✅ Instantly respond to customer questions 24/7 ✅ Automate replies for order tracking, returns, and shipping FAQs ✅ Integrate live chat and help centers directly into your Shopify store ✅ Improve customer experience while reducing support costs Perfect for dropshipping stores, print-on-demand brands, or any eCommerce business that wants to grow without hiring a huge support team! 🛠️ Try Willdesk here → Get 50% OFF Willdesk: Live Chat&AI Chatbot: https://share.channelwill.com/app/12671860532b8cfMH8 📦 Run your store smarter, not harder. 💬 Have questions or want help setting it up? Drop a comment below — I reply to everyone! #shopify #customerserviceautomation #shopifyai #willdesk #dropshippingautomation #shopifysupport #ecommercetools 00:00:00 - Intro 00:00:54 - The Chatbot Interface Example questions 00:01:43 - What are your shipping times? 00:02:24 - Easily create a knowledge base for your AI 00:02:50 - How do I track my order? 00:03:33 - Provide customers with discounts 00:04:09 - Product specific questions 00:05:21 - Cart abandonment 00:06:24 - How do I cancel my order? 00:07:09 - One single inbox for all your messages (email, Facebook, Instagram & WhatsApp) 00:08:04 - AI Translation Tutorials 00:08:59 - Installing the Shopify App USE CODE: elli50m for 50 % OFF your first month and code elli30y for 30 % off the annual plans 00:09:32 - Setting up the app embed 00:10:32 - Designing your chatbot branding 00:13:16 - How to create a single inbox for email, Facebook, Instagram & WhatsApp 00:15:41 - Set up specific questions for your AI ch