How to Add an AI Chatbot to Shopify (2025)
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Tired of spending hours replying to the same customer service questions over and over again? In this video, I’ll show you how to fully automate your Shopify customer support using AI — so you can save time, reduce stress, and scale your store faster.
You’ll learn how to use tools like Willdesk (an AI-powered support platform) to:
✅ Instantly respond to customer questions 24/7
✅ Automate replies for order tracking, returns, and shipping FAQs
✅ Integrate live chat and help centers directly into you…
Watch on YouTube ↗
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Chapters (16)
Intro
0:54
The Chatbot Interface
1:43
What are your shipping times?
2:24
Easily create a knowledge base for your AI
2:50
How do I track my order?
3:33
Provide customers with discounts
4:09
Product specific questions
5:21
Cart abandonment
6:24
How do I cancel my order?
7:09
One single inbox for all your messages (email, Facebook, Instagram & WhatsApp)
8:04
AI Translation
8:59
Installing the Shopify App
9:32
Setting up the app embed
10:32
Designing your chatbot branding
13:16
How to create a single inbox for email, Facebook, Instagram & WhatsApp
15:41
Set up specific questions for your AI ch
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