How AI Is Transforming ITSM And ITIL 5 | Future Of IT Service Management With AI | Simplilearn

🔥Enroll into the ITIL® 5 Certification Training Course Today: https://www.simplilearn.com/it-service-management/itil-foundation-training?utm_campaign=-9VXTrDvNE8&utm_medium=DescriptionFirstFold&utm_source=youtube About the Webinar ITSM is undergoing its most significant transition since the introduction of ITIL®. Incorporating AI into service management and delivery shifts the approach from reactive to proactive, better equipped to handle increasingly dynamic and uncertain modern IT environments. And it’s already being deployed in enterprise environments to automate repeatable tasks, drive customer-centric outcomes, and enable more intelligent decisions. This career trends session is designed for IT service management professionals who want to understand where the field is heading, how the upcoming ITIL® 5 framework is being shaped by AI, and what they need to do to stay relevant and advance their careers in an AI-driven ITSM landscape. Meet your Speaker: Bibip Deshmukh brings 35+ years of hands-on IT industry experience to every session — spanning end-to-end software life cycles, process design, ISO and ITIL® auditing, and coaching technical and non-technical teams across global organizations including Tata Communications, Cognizant, and SQS. A PRINCE2-accredited trainer and Lead Auditor across major ITIL®, ISO, and business continuity standards, Bibip is known for sessions that are energetic, experience-rich, and built around results — not slides. His programs consistently earn ratings above 4.5/5 and have helped professionals across career stages accelerate certifications and apply frameworks that actually stick. ✅ Subscribe to our Channel to learn more about the top Technologies: https://bit.ly/2VT4WtH ⏩ Check out ITIL Training Videos By Simplilearn: https://youtube.com/playlist?list=PLEiEAq2VkUULCGKcQrKdlaJ0o2xgeQdoa 👉Know more about the upcoming Live and Interactive Webinars here: https://sites.google.com/simplilearn.net/webinars/home?utm_campai