GoHighLevel Customer Support Workflow Tutorial: Tickets, Tags, and SLA Automation

Ecom Mastery · Beginner ·📣 Digital Marketing & Growth ·1mo ago
➡️ Get an exclusive 30-day free trial to GoHighLevel when you sign up using this link: https://www.gohighlevel.com/ecommastery ^You'll also get our free pre-built snapshot with hundreds of templates and automations, free live coaching sessions, private community access, & more (worth $15,000!)   ➡️ Already a HighLevel user? Upgrade with our link to claim all our GHL bonuses: https://www.gohighlevel.com/297upgrade?affiliate_upgrade_credit_to_$297=startupwise   In this video, I’ll go over how to build a GoHighLevel customer support workflow using tickets, tags, and SLA automation. You’ll see how to set up an ecommerce support pipeline with clear stages like New Request, Waiting on Customer, In Progress, and Resolved. I’ll also show how to turn support messages into trackable tickets inside GoHighLevel so your team can stay organized.   Our favorite E-commerce tools: 🛍️ Get a FREE AI-Customized Shopify Store + 10 trending products: https://storebuild.ai/ecom-mastery/ ➡️ BEST Current Deal - Get a 3-day Shopify trial + $1/month for first 3 months: https://shopify.pxf.io/094mgY 🟢 The Best Shopify Themes: https://shopify.pxf.io/best-shopify-themes ↗️ Get 50% off for your first month + $39 in order credits with Zendrop: https://zendrop.sjv.io/MA02J3 📱 Get started with TikTok Shop: https://ecommastery.so/tiktokshop/ 💵 Get up to $6,000 in FREE TikTok Ad Credits: https://ecommastery.so/tiktokads/ Be sure to watch this video all the way as I cover how to assign tickets, add support tags, send confirmation messages, and track response times automatically. You’ll learn how to use GoHighLevel workflows to manage refund requests, shipping issues, damaged orders, chargeback questions, and customer follow-ups in one place. I’ll also walk through how to fix common workflow errors after using the AI builder so your support automation actually works. GoHighLevel customer support works best when every issue has a clear place, owner, status, and deadline. This setup helps ecommerce
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