Experiencia: Mejorando el Viaje del Aficionado

This course explores how technology is transforming the fan journey inside and beyond the stadium. Learners will examine how digital platforms, mobile applications, and immersive technologies are reshaping the way fans engage with sports events before, during, and after match day. The course begins by analyzing the rise of the connected fan, focusing on mobile first engagement strategies, augmented reality navigation, and personalized digital services that adapt to fan behavior and preferences. Participants will then explore how in venue services are evolving through smart hospitality technol…