Driving Performance, Alignment, and Accountability

Managers are responsible for ensuring that team activity translates into measurable results. This requires setting clear goals, monitoring performance using evidence, and maintaining accountability across team members. This course introduces the performance management practices used to align work with organizational priorities and sustain consistent results. You will examine how managers define goals, evaluate performance indicators, conduct performance discussions, and delegate responsibilities effectively. Throughout the course, you will apply these skills in realistic workplace scenarios, using Power BI and Excel to track performance and Microsoft Teams to communicate expectations. By the end of this course, you will be able to align team activity to goals, monitor performance using structured indicators, and manage accountability through clear expectations and delegation.