Developer Reputation

Reputation is built long after settlement. In today’s market, brand isn’t defined by brochures or awards, it’s shaped by how developers respond when expectations aren’t met. Leonard Teplin, Director of Marshall White, joins Apartments.com.au CEO Mike Bird to explore how deeply some developers are willing to go to protect their standing with buyers. From revisiting projects years later to resolving minor issues, to making costly decisions to meet purchaser expectations, the conversation highlights how trust is earned through actions, not positioning. Watch the full conversation here https://www.linkedin.com/feed/update/urn:li:activity:7448234461818843136 How far should developers go to protect their brand reputation?