Crafting AI Identities: Strategies & Ethical Considerations

Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics show (Press, 2023), in 2022 that 88% individuals have had atleast one conversation with a chatbot and 35% of users prefer to use chatbots to resolves their complaints. Using AI identities to engage with customers in authentic and trustworthy way is becoming more important than ever. This short course was created to help professionals in AI development, UX/UI design, business and ethics accomplish the task of crafting authentic AI identities w…