Core Service Administration

This course provides a comprehensive foundation for the essential tasks every Microsoft 365 administrator must master. You’ll move beyond theory to actively configure core Microsoft 365 services, including Exchange Online, SharePoint, Microsoft Teams, and Microsoft Entra ID. You’ll gain proficiency in critical administrative functions such as managing complex licensing requirements, configuring custom domains, and provisioning the mailboxes, sites, and teams that form the backbone of organizational communication and collaboration. To ensure your professional readiness, skills are taught through immersive, realistic scenarios that mirror day-to-day helpdesk and systems administration workflows. By navigating these practical simulations, you’ll develop the technical competence and strategic mindset required to manage tenant environments effectively. This hands-on approach ensures you can confidently maintain, secure, and optimize modern digital workspaces in any professional enterprise setting. By the end of this course, you will be able to verify tenant readiness, assign user-appropriate Microsoft 365 licenses, configure core objects (domains, mailboxes, lists, SharePoint, and Teams), and enforce access policies across all services. This course is for IT support specialists and junior administrators who are new to Microsoft 365 administration.