CLCOR (350-801) v1.2 Video Training Series

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This training series is designed to take you through the extensive landscape of Cisco Collaboration, starting with the fundamentals. You’ll begin by understanding traditional telephony networks and their evolution into modern IP-based communication systems. From there, you’ll explore key technologies like Cisco Unified Communications Manager (CUCM), Unity Connection, and Cisco Webex, gaining a solid foundation in both the architecture and application of these tools within enterprise environments. As the course progresses, you’ll delve into critical elements of collaboration design, including software licensing, bandwidth management, and disaster recovery planning. You’ll also learn about advanced configurations of CUCM, focusing on call control, dial plans, and security options to ensure robust and secure communication setups. Each topic is presented with practical, real-world scenarios to help you understand how these technologies are implemented in professional settings. The final sections of the course guide you through the specifics of quality of service (QoS) and endpoint configurations, as well as the integration of collaboration protocols and services. By the end of this training, you will be equipped with the expertise to manage and optimize Cisco Collaboration solutions, making you well-prepared for the CLCOR (350-801) certification exam and real-world deployment challenges. This course is ideal for network engineers, collaboration engineers, and IT professionals who have a basic understanding of networking concepts. Prior experience with Cisco networking devices and protocols is recommended. This course is also beneficial for those preparing for the CLCOR (350-801) certification exam.