Capstone: Preparing to work as a Cloud Support Associate

This course's focus will be on practical aspects of preparing to work as a support agent in organizations with AWS environments. We will start with some review of previous topics covered in the series, with specific attention paid towards debugging and troubleshooting. We’ll then move into concepts around interacting with customers to obtain information and progress towards a solution. In the next module, you'll have the opportunity to view the architecture from various perspectives, such as builder, supporter, and interviewer. We will then shift into preparing you to apply for Cloud Support …