Business Process Modeling, Analysis, and Improvement

Poor management practices cost the global economy $8.8 trillion, or about 9% of world GDP! (Gallup) This course builds job-ready skills in business process modeling, analysis, and improvement that businesses desperately need; no prior experience required. Designed for professionals and aspiring managers, this course builds your practical knowledge of how Lean, Six Sigma, and systems thinking can analyze and enhance how work gets done. Through activities such as podcasts and AI-enabled role-plays, you will model and map processes, identify inefficiencies, and apply proven methods to improve p…