Being Assertive with Emotional Intelligence

This course is primarily aimed at people working in a business setting that want to feel more confident in their communication at all levels inside and outside of the organisation. The course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process. Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across. Your…