AI Governance for the Enterprise

AI is no longer a peripheral capability in the enterprise. It is rapidly becoming embedded into core business platforms, decision-making processes, and customer interactions. From copilots that assist sales teams to autonomous agents capable of triggering actions across workflows, AI is reshaping how value is created. Yet as AI becomes foundational, governance has not kept pace. Recent analysis of Salesforce’s AI strategy highlights a growing concern across the industry: while vendors race to embed AI into platforms, customers are exposed to new risks around cost predictability, data governance, and operational control.