AI Agent Observability: How to Build Intelligent Insight

Elite AI teams report MORE agent incidents — yet somehow achieve 2.2x better reliability, according to Galileo. How? Because most teams experience the same number of issues. They just never detect them. In this video, we break down why intelligent insight — not fewer problems — is what separates elite AI teams from everyone else. We explore why deflection rate and CSAT alone aren't enough, and why custom evaluations against criteria like policy compliance, tone accuracy, and escalation quality are the real unlock for building trust in your AI agents. 🗓️ Join us on Wednesday, April 29th as …