Agentforce Commerce: our biggest releases yet!

See how Agentforce Commerce uses AI agents to guide buyers from conversation to conversion at scale. Learn how to unlock the power of agentic commerce and transform your retail experience using the latest innovations in Salesforce Commerce Cloud. This video breaks down how to implement a shopper agent on your website, mobile app, and point of sale to drive higher customer conversions and seamless product discovery. Timestamps 00:00:00 - Introduction to Agentforce Commerce 00:01:11 - Owned and Operated Agentic Commerce 00:03:03 - Implementing a Shopper Agent 00:06:52 - Shopper Agent and Storefront Next Innovations 00:09:26 - Loveka Customer Success and Modern POS Review 00:14:32 - Product Discovery via Intent-Aware Search 00:16:45 - Context-Aware Search and Embedded PDP FAQs 00:20:05 - Live Shopper Agent Demo: Boot Barn Case Study 00:24:17 - Boot Barn Brand Voice and Omni Intelligence 00:29:41 - Modernizing Physical Stores with Salesforce POS 00:33:46 - Post-Purchase Experience and Order Management 00:36:43 - B2B Agentic Ordering and Quoting Workflow 00:39:53 - Headless Reference Architecture and Code Demo Resources & Links Explore Agentforce Commerce: https://www.salesforce.com/agentforce-commerce Learn more about Salesforce Point of Sale: https://www.salesforce.com/point-of-sale How to Optimize Product Discovery with Agentforce: https://www.salesforce.com/agentforce-commerce Read the guide on Salesforce Order Management: https://www.salesforce.com/order-management #AgentforceCommerce #SalesforceCommerceCloud #ShopperAgentDemo #RetailAI Connections 2026