Active Listening For Professionals

You listen every day - now it’s time to learn active listening skills, and turn listening into a powerful advantage! Make listening and understanding people a strength. Develop stronger bonds with others, and be more productive in your professional life, and more fulfilled in your personal life! BECOME BETTER AT DIFFICULT CONVERSATIONS LIKE TAKING FEEDBACK This course teaches you how to give and receive feedback the right way, using the proven Situation-Behavior-Impact (SBI) model. No more awkward or tense conversations. Giving or taking bad, critical, or negative feedback at work or in your interpersonal situations can be difficult. Sometimes the conversation might even turn negative, and escalate into a conflict that is accompanied by negative emotions like anger, frustration, or even fear. You’ll gain the skills to listen better, read emotions clearly, and handle difficult conversations with confidence. Instead of letting things go wrong, you’ll know exactly how to steer them toward positive outcomes. Master these techniques and notice the immense improvement in the quality of your relationships LEARN ACTIVE LISTENING Active listening is a technique that is used in counseling, training, and solving disputes or conflicts. It requires that the listener fully concentrate, understand, respond, and then remember what is being said. This is opposed to other listening techniques like reflective listening and empathic listening. USE EMOTIONAL INTELLIGENCE TO LISTEN AND CONNECT BETTER When you listen, there is much more to the conversation than just what's being said. You have to think about the other person's emotions and do your best to direct their emotions and yours. By mastering body language, facial cues, and tone of voice, you’ll build stronger connections, avoid misunderstandings, and achieve better results in every interaction. LISTEN WITH EMPATHY TO BUILD TRUST AND UNDERSTANDING Active listening is about truly understanding what people are saying.