A New Communication Framework for Healthcare

As clinical care providers, we shoulder the stories of many patients. Because we’re usually in a rush, we don’t have the luxury of finding out all the information that we would like to. But no matter the situation, our understanding of the human story will determine a great deal about our communication. Research shows that when we hear a story, our brain begins to sync with the storyteller. We quickly make connections drawn from our own lives and can fill in other aspects in a story like meaning, emotion, narrative trajectory and so on. As the listener, it’s relatively easy to hear a story a…