๐ก Banks donโt lose because they lack features. They lose because they lack feelings. Over the years, banks have invested heavily in new features and digital capabilities to better serve customers. But customers donโt compare banking apps to other banks anymore. They compare them to the best digital experiences in the world โ and that changes the rules. Find out: - How financial apps can move from transactions to relationships - Which design strategies turn complex finance into positive emotional experiences - Why emotional connection now outperforms features as a growth driver Listen now: ๐ Spotify: https://open.spotify.com/episode/7rHlubTgg59OxKh5VHKLQH?si=a624237c59374873 ๐ Apple Podcasts: https://podcasts.apple.com/lv/podcast/87-stop-fighting-features-start-winning-hearts/id1504210969?i=1000746314107 ๐ TuneIn: http://tun.in/tJV59j ๐ Read the full article on UXDA's blog:ย https://theuxda.com/blog/outcompete-financial-industry-features-vs-feelings #uxda #fintech #banking #FinancialServices #BankingUX #DigitalBankingย #FintechPodcastsย #BankingTrendsย #innovationย #future #BankingInnovationย #UXDigitalStrategy #UXStrategy
Original Description
๐ก Banks donโt lose because they lack features. They lose because they lack feelings.
Over the years, banks have invested heavily in new features and digital capabilities to better serve customers.
But customers donโt compare banking apps to other banks anymore. They compare them to the best digital experiences in the world โ and that changes the rules.
Find out:
- How financial apps can move from transactions to relationships
- Which design strategies turn complex finance into positive emotional experiences
- Why emotional connection now outperforms features as a growth driver
Listen now:
๐ Spotify: https://open.spotify.com/episode/7rHlubTgg59OxKh5VHKLQH?si=a624237c59374873
๐ Apple Podcasts: https://podcasts.apple.com/lv/podcast/87-stop-fighting-features-start-winning-hearts/id1504210969?i=1000746314107
๐ TuneIn: http://tun.in/tJV59j
๐ Read the full article on UXDA's blog:ย
https://theuxda.com/blog/outcompete-financial-industry-features-vs-feelings
#uxda #fintech #banking #FinancialServices #BankingUX #DigitalBankingย #FintechPodcastsย #BankingTrendsย #innovationย #future #BankingInnovationย #UXDigitalStrategy #UXStrategy
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