5 Things Developers Can Automate with AI #ad

Key Takeaways

Here are five things that developers can automate with AI right now. First is ticket creation. You're midsprint and someone pings you, hey, the API is returning 500. Well, AI can pick that up, create a ticket, tag it, route it. That way, you never have to leave your IDE. Number two is summarization. You get pulled into an incident that's been going on for hours or 40 messages deep. Something like the Service Now AI platform summarizes the whole thing so that you're caught up in 10 seconds instead of well, 20 minutes. Three is self-service from your own docs. Your team wrote the docs, but nobody's reading them. AI service is the answer before a ticket is even created. Less interruptions, which ideally is the dream. Flow state. Four is smart routing. Instead of a ticket bouncing between three teams because nobody knows if it's front end or backend, Surface Now's AI reads the context and sends it to the right people immediately. And five is to change risk analysis. You're about to push a deploy and AI flags that a similar change broke something 2 months ago. It's like a senior engineer watching your back except it doesn't take PTO. And this is what the Service Now AI platform is doing right now. AI handles the maintenance while you focus on shipping. You can learn more about Service Now and how to put AI to work